The business of intercultural facilitation is the business of understanding
Intercultural relations and cross-cultural communication are challenging and continuously growing in complexity. While high-context cultures such as Latin American—as well as Mediterranean, Central European, Asian and African— leave much of their messages unspecified, to be understood through context, cultural lens, nonverbal cues, and between-the-lines interpretation of what is actually said, low-context cultures mostly Germanic and English-speaking countries —expect messages to be specific and explicit. Moreover, what's proper and correct in one culture may be ineffective or even offensive in another.
Facilitating intercultural communication serves a vital role in that it can forestall miscommunication and misunderstanding when a message producer and a message receiver are from different cultures. In promoting reciprocal cultural understanding, the key to success is to develop an understanding of each party, with a profound respect for the differences.